# Managing Subscriptions

## Flexible Subscription Options

You are always in control of your subscription through our customer portal, and we offer flexible subscription management options. Click on [Account](https://e5trading.chargebeeportal.com) and enter the email address used to purchase the E5 Trading indicator suite in the customer portal pop-up menu. Enter your password if you set one up; otherwise, check your email for the one-time password required to access the customer portal. It may take a few minutes to arrive.

In the customer portal, you can select your active subscription and make changes. The options available are *Edit Subscription* and *Cancel Subscription*. You may also change your account information, payment method, view your billing history, and download invoices for any previously completed payments or refunds.

### Customer Portal Walkthrough

* Select [Account](https://e5trading.chargebeeportal.com) from the [E5 Trading website](https://www.e5trading.com) header bar.

<figure><img src="/files/6ynxj2iKj8MwGrdhdJGk" alt=""><figcaption><p>E5 Trading website header bar</p></figcaption></figure>

* Enter your **email address** to log in.

<figure><img src="/files/ljvjfdLGKBI9pbhL1R0d" alt=""><figcaption><p>Account login screen</p></figcaption></figure>

<figure><img src="/files/H1VVO6NurV1ypvOn4gt3" alt=""><figcaption><p>Account login: Enter email address</p></figcaption></figure>

* Enter your **Password** for your account if you set one up.
* If you did not set up a password, then a **One Time Password \[OTP]** will be sent to your email.

<figure><img src="/files/EN8xaUZqJHIRwmtpm8DE" alt=""><figcaption><p>One Time Password Email Example</p></figcaption></figure>

<figure><img src="/files/xUvVXc8qETCgENgn1mSO" alt=""><figcaption><p>Enter the One Time Password</p></figcaption></figure>

* Select the active subscription **\[e.g., E5 Trading Indicator Suite (Monthly)]** to edit or cancel your subscription, or select one of the options to change your Account Information, Billing Address, Payment Method, or review and download your previous Billing History.

<figure><img src="/files/FOgPTbYVAPzE43DZ8ey7" alt=""><figcaption><p>Manage Subscription</p></figcaption></figure>

* Select **Edit Subscription** or **Cancel Subscription**.

<figure><img src="/files/76Yvu150D8zGRXcVfY07" alt=""><figcaption><p>Edit or Cancel Subscription</p></figcaption></figure>

* Select **CHANGE** to edit your subscription billing frequency, or add a coupon code.

<figure><img src="/files/rv74f6DhFNC078v6Dw1q" alt=""><figcaption><p>Edit Subscription Details</p></figcaption></figure>

* Change the **billing frequency** of your subscription \[e.g., change from Monthly to Quarterly] at any time.&#x20;

<figure><img src="/files/6mYz9MNpt5eG4vZwvVle" alt=""><figcaption><p>Change Billing Frequency</p></figcaption></figure>

* In the **Cancel Subscription** menu, select a reason for cancellation and provide feedback. You may cancel your subscription at any time, and you will retain access to the indicator suite and Discord until the your active subscription term runs out.

<figure><img src="/files/JOEFt4n1aq2d6EzgEyDI" alt=""><figcaption><p>Cancel Subscription</p></figcaption></figure>


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